Privacy policy

This policy explains what personal information Nexus Bloc (“we”, “us”) collects through this website, why we collect it, and the choices you have. We keep it short because we collect very little.

Who we are

Nexus Bloc is a hospitality, pilgrimage and travel group based in Saudi Arabia. We are the data controller for the information described here. You can reach us at contact@nexus-bloc.com.

What we collect

Enquiries. When you use the contact form we receive the details you enter: your name, email address, phone number if you give one, the service you are interested in and your message.

Technical information. Like every website, our hosting provider records basic technical data when pages are served, such as your IP address, browser type and the pages requested. This is used to keep the site running securely and is not combined with your enquiry.

We do not use analytics, advertising or tracking cookies. The site sets no cookies of its own.

How we use it

We use the details from your enquiry only to reply to you and, if you go ahead, to arrange the service you asked about. We do not sell your information or use it for marketing you have not asked for.

Who else sees it

Form submissions are collected and delivered to us by our website hosting provider, which processes them on our behalf. Where a partner company helps deliver a service you have asked for, we share only what they need to do so. We do not pass your details to anyone else unless the law requires it.

How long we keep it

We keep enquiries for as long as needed to deal with them and for a reasonable period afterwards in case you come back to us, after which they are deleted. If you become a client, your details are kept for the duration of our relationship and as required by law.

Your rights

Under the Saudi Personal Data Protection Law and similar laws elsewhere, you can ask us what information we hold about you, ask for it to be corrected or deleted, and withdraw consent you have given. To do any of these, email contact@nexus-bloc.com. We will respond within the time the law allows.

Links to other sites

The site links to partner organisations. Their websites have their own privacy policies, which we do not control.

Changes to this policy

If we change how we handle personal information, we will update this page and the date at the top.